服务热线: 0755-29421602
 
 
 
Service Service
Service After-sales service

1. Introduction Services

Service purposes:

To provide quality customer service, customer satisfaction is our eternal goal

  Service philosophy:

Customer-centric

Service and Marketing both

Customer service around

Full participation service

Fast and efficient service

  Technical unified national service telephone: 0755-29421602

Pledge:

Product Series

Or on-site repair service

Installation and commissioning services

Inspection services

7*24H phone support

Remote Support Services

Upgrade services

All series

Free warranty period

Fee-based services

Fee-based services

Free Service

Free Service

Charge for the service

 

Personalized Service:

Specialized industry solutions

The latest developments and interaction and communication

Professional debugging support

Genius service

7 * 24 hour service

Spare Managed Services

High-level interaction and service

 

  2. Service Process

Technical Support:

Accepted way

Phone

Service Area

service hours

consumer hotline

0755-29421602

China

7*24hours

 

Depot Repair:

a, the machine model, serial number

b, fault description

c, customer location and contact details

 

Processing observations and recommendations:

a, customer comments and suggestions

0755-29421602 telephone service.

 

b, non-class quality problem Feedback

Within half an hour in response to the initial submission solution within two hours, two working days to reply final results.

 

c, class quality problem Feedback

Within half an hour in response to the initial submission solution within two hours, involving products returned for repair, security and functional testing, analytical report and other specific work, the final result of the aging process both sides are negotiable depending on the situation.

 

Multi-channel Consulting Consulting:

a, National Service Tel: 0755-29421602

b, please contact your supplier

c, feedback to sincrea local service manager

 

  3. Return Procedure

To protect your rights, please submit timely Times repair the following information:

a, the machine model, serial number

b, fault description

c, customer location and contact details

Please record after repairing your product information and related logistics information to reference the progress of repairs.

 

Copyright ©2016     Sincrea Electrical Technology Co. Ltd
犀牛云提供企业云服务
 
Tel:+86 0755-2955 6666
Fax:+86 0755-2788 8009
Zip Code:330520
Sina Weibo Sina Weibo 手机官网 Phone official website
Service Hotline 86-755-29420485
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